For Adults with Developmental Disabilities Currently Receiving Services and Supports

Q. If I have already applied, and I am currently receiving adult developmental services and supports, do I have to reapply, or reconfirm my eligibility with the DSO organization in my region?

No, you will maintain your current status and be “grandparented” into the new system.

Q. If I am currently receiving adult developmental services and supports, do I need to contact my regional DSO organization to provide them any information, or to arrange for the completion of an assessment of my service and support needs with the Application Package?

No, basic contact information for all adults who are currently receiving adult developmental services and supports will be CONFIDENTIALLY and SECURELY provided to the regional DSO organization from service agencies throughout each region.

Q. If I am receiving adult developmental services and supports, how often will I complete an Application Package to reassess my level of service and support needs?

All individuals who are receiving adult developmental services and supports will complete an Application Package to reassess their service and support needs every five (5) years, or earlier if their support needs or personal circumstances change significantly.

Q. If I am receiving adult developmental services and supports, who do I contact if I have questions about the services and supports that I am receiving?

If a person has questions about the services and supports that they are receiving, they can contact the service agency that is providing the services and supports. Individuals in Toronto, may also contact the DSO Toronto Region at 1-855-DS-ADULT (1-855-372-3858).